Returns Policy
Welcome to N°1 Essentials. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By accessing this website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
2. Products & Pricing
We strive to ensure all product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur. We reserve the right to correct any inaccuracies, update information, or cancel orders if necessary without prior notice.
3. Orders
All orders are subject to acceptance and availability. Once your order is placed, you will receive an order confirmation via email. We reserve the right to refuse or cancel any order due to pricing errors, suspected fraudulent activity, or product unavailability.
4. Payment
We accept secure online payments through trusted payment gateways. Your order will be processed only after successful payment authorization.
5. Shipping & Delivery
Orders are processed within our standard processing time and delivered based on your selected shipping location. Delivery timelines are estimates and may vary due to external factors beyond our control.
6. Returns & Exchanges
We offer a hassle-free return and exchange policy for eligible products within 14 days of delivery. Items must be unused, unwashed, and returned with original tags and packaging. Please refer to our Returns & Refund Policy for complete details.
7. Product Care
To maintain product quality and longevity, customers should follow the wash care instructions provided on each garment and product page. We are not responsible for damage resulting from improper care.
8. Intellectual Property
All website content, including text, images, graphics, logos, product photography, and designs, is the property of N°1 Essentials and is protected by applicable intellectual property laws. Unauthorized use or reproduction is prohibited.
9. User Responsibilities
By using our website, you agree not to:
- Provide false or misleading information.
- Misuse or interfere with website functionality.
- Attempt unauthorized access to our systems.
- Violate any applicable laws or regulations.
10. Limitation of Liability
N°1 Essentials shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services, except where required by applicable law.
11. Privacy
Your personal information is collected and processed in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described therein.
12. Third-Party Links
Our website may contain links to third-party websites for your convenience. We are not responsible for the content, privacy practices, or policies of these external websites.
13. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website following any changes constitutes your acceptance of the revised terms.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.
15. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Email: triviumenterprisepvtltd@gmail.com
Phone: +91 97000 04009
Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM